Doctor and Patient

Frequently Asked Questions

You Ask — We Answer

How can we help?

Who are we?

We are a veteran owned family business comprised of a team of highly skilled health care experts, many of which are service members or veterans like you.

What do we do?

We provide veterans with Independent Medical Opinions (IMO) often referred to as a "Nexus Letter" after an extensive medical record review.

What is an Independent Medical Opinion?

An Independent Medical Opinion (IMO) is a report generated after examining pertinent documentation and is supported by medical literature. An Independent Medical Opinion is often called a "Nexus Letter" in the veteran community.

How long does the Independent Medical Opinion (IMO) process take?

If we have all the required information, IMOs are typically complete in 7 days or less. We have a rush option available for clients wishing to have their letters complete within 48 hours.

What is a record review?

During the record review process, an expert will evaluate your health records and determine if there is enough evidence to support a positive medical opinion.

Are you able to treat or provide a diagnosis for any of my conditions?

No. We do not diagnose or provide treatment for any medical condition. Our Independent Medical Opinions are devised from preexisting diagnoses and medical evidence obtained from personal health records.

Are you able to provide me with legal advice or represent me for a medical claim?

No. We cannot give you any legal advice and you would have to consult with a legal practitioner for guidance concerning representation for your medical claim.

Can you help me write, submit, or track medical claims?

No. Please contact an accredited representative to help you prepare your medical claim. You can find a directory of VSOs or representatives on the VA's website.

Can you write an Independent Medical Opinion for a mental health condition like PTSD?

No. We are unable to write an Independent Medical Opinion for a primary mental health condition. However, that does not mean we cannot help you with secondary conditions that are aggravated or caused by mental health conditions. Examples of secondary conditions that are aggravated or caused by mental health disorders are sleep apnea, erectile dysfunction, etc.

Do I have to live in Texas to use your service?

Absolutely not! Our virtual platform makes us and our services available to any veteran, anytime, anywhere in the world.

Will you refer me to a medical provider for diagnosis?

No. Prestige Worldwide Medical Consulting does not refer clients to providers for diagnosis. You should see your primary care physician or another provider of your choice for diagnosis and treatment of your conditions.