Frequently Asked Questions
You Ask — We Answer
Do I have to be home for the delivery?
No, not necessarily. If the load is paid for, and if we have instructions or you leave a sign showing where to tip the load then there is no need for you to be home to receive the delivery.
Can I pick up a load?
Do you stack firewood?
No, we do not stack firewood. We tip firewood off our truck and will endeavor to get it as close as possible to where you would like it, but we cannot stack the wood for you.
Is the Firewood dry?
Mostly! It is stored outside but we do try and cover it if it starts to or looks like raining.
Do you deliver on Saturdays?
Yes we do however Saturday delivery spots are limited so get your order in as early in the week as possible.
Can I arrange a time for delivery?
We cannot deliver at exact times, but we can deliver within reasonable windows.
Do your prices include GST?
Yes. All prices shown are inclusive of GST.
Are you guys Licensed Contractors?
Absolutely. Have faith that our team are not only highly experienced with many, many years in the game but are also trade licensed and qualified in Structural Landscaping.